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We have delivered over 300 projects for around 55 clients since we started the business (proving their satisfaction and amount of repeat business they give us).

The following projects are a representative sample of our recent discoverdevelopment services.

Financial Services
Tuxedo Money Solutions logo New development in .NET: Business analysis, design, development and support for Tuxedo Money Solutions Ltd (London)

TMS is a startup by the founders of Alpha Telecom, now aiming to become a leading player in the market for pre-paid MasterCards, such as The Sun Money card. The concept has a modern business model to attract customers and therefore a complete banking platform had to be developed. We provided consultancy for requirements gathering and writing Use Cases, followed by developing the complete solution. The project was run on a very tight timescale to meet venture capital targets. Phases 1, 2 and 3 were delivered on time under budget. Phase 4 is on schedule and budget.
Exeter Friendly Society logo Framework agreement for new development: Design, development and support for Exeter Friendly Society Ltd (Exeter)

EFS is one of the top 6 medical insurance providers in the UK and have been a client for 5 years. Various developments related to their core business system encompassing quotations/policies/claims. There tend to be several pieces of work ongoing at any time.
Mitsui Sumitomo Insurance logo Enhancements to existing web-based system: Business analysis, design, development and support for Mitsui Sumitomo Insurance (London Management) Ltd (London)

MSILM are one the world’s leading insurers. They have been using MSM for all European software development projects including support for the last 7 years, with the exception of their underwriting system which was too big for us to tender for. This particular project was to make enhancements to their client-facing risk management application and integrated website, including building a generic questionnaire engine with a question library, presented online to their customers and brokers. Phase 3 is now underway. eRISC uses Microsoft technologies.
Not for Profit & Charities
National Trust logo Website redesign using Obtree Content Management System: Design, development and support for the National Trust (Swindon)

The National Trust secures nearly 50% of its income from membership fees paid/renewed online on their website. We are a strategic supplier to the Trust and worked with their in-house content team to redevelop their website including making it Disability Discrimination Act (DDA) compliant. We continue to support and enhance the site.
The Royal Society logo Business analysis, database design and development for The Royal Society (London)

The Royal Society is the pre-eminent organisation supporting scientific advance, with worldwide renown. This project relates to one of their four strategic priorities, investment in the future of science. The Society manages a substantial funding programme for the benefit of researchers. Due to the popularity of the various grant schemes it is essential to manage the grants process electronically. Unfortunately the existing database is proving expensive to maintain and alter, and so MSM won a competitive tender to replace it with a more modern flexible database and the project is currently underway.
Environmental
M Baker Recycling logo Business analysis and prototyping, design, development and support plus hosting for M Baker Recycling Ltd. (Exeter and Liverpool)
M Baker are a fridge and white goods recycling company. They are subject to stringent European regulations and required a database to track contracts with clients, quotations, deliveries of fridges and goods into their plant and the output of components and restricted materials from the plant. We carried out requirements gathering using prototyping to assist, design and development of a web-based database, and now provide support. We also provide web hosting of the whole solution.

We also designed and host their www.weeedirective.co.uk corporate website.  After we redesigned the site, M Baker Recycling experienced a significant increase in enquiries through it including the largest potential contract they'd ever had.

Other Sectors
Guideline Lift Services logo Business analysis, design, development and support plus hosting for Guideline Lift Services Ltd (Kent)

Guideline Lift Services provide lift maintenance services to clients across the South of England. They required a new job management system to combine their DOS based office system for managing contracts and service agreements with a manual engineer process for logging calls on site.

Working with Guideline, MSM provided business analysis and use cases to clarify the requirements before designing, developing and delivering an online job and engineering management system. This integrated system enables staff to handle sales, orders, contracts, health and safety training and service and emergency bookings via desktops in the office or PDAs for mobile engineers.

Being web based the system has not only reduced the total cost of ownership but provided Guideline engineers with real time information while on the move, improving customer response times and engineer efficiency. They have achieved a significant return on investment as the new system has provided competitive advantage which is helping deliver future growth.

PJA Logistics logo Business analysis, design, development and support plus hosting for PJA Logistics Solutions Ltd (Cheltenham)

PJA is an innovative company providing an efficient single supplier solution for the use of corporate executive chauffeur driven transport. Business travel to Heathrow, Gatwick and the major UK airports is provided by fleets of luxury corporate chauffeur vehicles. We were contracted to develop an on-line booking system for use by PJA’s corporate clients to place bookings on-line and track their progress. Bookings are then allocated to a subcontract chauffeur company and individual driver. Both these sets of users also have on-line access to the booking system. One of the unique features of the system is the promotion of travel sharing amongst corporate travellers, thus reducing fees and optimising vehicle use. The system was implemented on time and on budget.
CTD Quickstep logo Business consultancy, business analysis, design, development and support plus hosting for CTD Quickstep Ltd (Liskeard).

Quickstep are themselves a software house selling online assessment systems to further education colleges and others. The colleges use it to administer the portfolios of evidence required for each candidate on courses such as NVQs. Assessors, verifiers and awarding bodies can all access the system, reducing the administration workload of awarding NVQs and making it easier to track the evidence and candidates’ progress. There is an online PDA version available to select users for more efficient assessment. Candidates can connect from home. Our business consultancy persuaded Quickstep to start charging on a per student basis rather than per college. We also provide web hosting of the whole solution.
West Country Cottages logo Website enhancement to add interactive functionality in .NET: Design, development and support for West Country Cottages Ltd (Devon)

West Country Cottages have the biggest network of private landlords for holiday cottages in the South West. Their existing website was very popular but did not incorporate an online availability check. We therefore built new functionality into their existing website by integrating to their existing backoffice system. Bookings are significantly up since the availability check went live.
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Last updated 08 May 2008

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